DATA PROTECTION POLICY
In compliance with the requirements set forth in Law 34/2002 LSSICE, and the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, we inform you that:
It is usually possible to use our website without providing personal data. If your personal data (e.g. name, address, or email) is collected on our websites, it is, whenever possible, always optional.
Here we explain when we collect data, who is responsible for the collected data, the legitimacy of that collection, for what purpose we collect it, what we do with your data and how we protect it, and how you can exercise your rights.
The most important thing: We will not share, sell, or rent your personal information to other parties. We may share certain information with authorized third-party service providers necessary to provide our services.
1. Who is responsible for your data, to whom you provide your data:
tramasconsulting.com, owned by:
AMALIA CARMEN ROMERO PEÑALVER
ID 45329007D
C. Pernaleros Bajo, 17, Albaicín, 18010 Granada
(hereinafter, “tramasconsulting.com”), is responsible for processing the data collected through this website, apps, and other digital or printed media where tramasconsulting.com requests personal data.
2 Summary of how we use your data
tramasconsulting.com uses your personal data for various purposes, depending on your relationship with tramasconsulting.com, whether to manage your customer relationship, purchase our services, handle billing, ensure we can communicate with you efficiently, send you information as a subscriber, or respond to your inquiries, requests for information or quotes, etc.
Data collection systems, purposes, legal basis, and duration of data processing:
If you have filled out a contact form to make an inquiry, request information or quotes, and have checked the corresponding acceptance box, the legal basis or legitimization for processing your data is your consent. In this case, your data will only be processed to respond to your inquiry, will be deleted 7 days after the last communication with you, and only statistical and historical records will be kept.
If you register on the website through the registration form to create a user account and access areas requiring a username and password, and have checked the acceptance box, we have your explicit and informed consent. The legal basis for processing your data is your consent. The purpose is to authenticate you in the system and grant access to private areas. Your data will be deleted when your user registration is disabled or canceled. You can unsubscribe as a registered user at any time.
If you hire any of our services, the legal basis for processing your data is the formalized contractual relationship. The purpose will be to carry out the necessary administrative procedures, billing, customer service, technical security notifications, support and service updates, communications about changes in prices or service conditions, quality and satisfaction surveys, and other communications related to contracted services, as well as legal obligations before public administrations. Your data will be deleted as required by law, 6 years after the end of the client relationship.
If you subscribe to our mailing list or indicate your desire to receive commercial information about our company and services, and have checked the corresponding acceptance box, the legal basis is your consent. The purpose is to send you commercial information, news, promotions, and advertising about our services and products. You can unsubscribe at any time by emailing bajas@tramasconsulting.com or by clicking the unsubscribe link in any email you receive from us.
Cookies: When a user registers or browses this website, “cookies” are stored. Users can consult the cookie policy at any time for more information on cookie use and how to disable them.
Google (Analytics): Tracking system used on this site. These third-party platforms analyze user preferences, demographics, traffic patterns, and other aggregated information to better understand the audience and their needs.
What information do we collect, and what categories of data do we process?
We collect and process personal data about you when you interact with us and our websites, and when you purchase our services. Depending on the action, we will request different data.
For example, a contact form will ask for your phone, email, and name, whereas for a contract we will also require your NIF/CIF or payment methods.
The categories of data requested are identifying data, including:
- Your name
- Your email address
- Your phone number
- Your postal address
- Your payment details (including billing address and ID number – DNI and/or CIF, bank details, others as applicable)
- Information related to the browser or device you use to access our website;
- The IP address from which you connect, to verify communications and/or provide such information upon request by Security Forces and Bodies, Judges, Public Prosecutors, Courts, Court of Auditors, or Ombudsman.
SECURITY MEASURES.
tramasconsulting.com informs you that it has implemented the necessary technical and organizational security measures to guarantee the safety of your personal data and to prevent alteration, loss, unauthorized processing, and/or access, considering the state of technology, the nature of stored data, and the risks from human action or physical/natural causes, in accordance with the GDPR.
Furthermore, tramasconsulting.com has established additional measures to strengthen the confidentiality and integrity of information in its organization, continuously supervising, controlling, and evaluating processes to ensure respect for data privacy.
What rights do I have?
You have the right to request a copy of your personal data; to correct, delete, or restrict (stop any active) processing of your personal data; to obtain the personal data you provided us for a contract or with your consent in a structured and machine-readable format; and to ask us to share (port) this data to another controller.
Additionally, you may revoke, cancel, or delete the processing of your personal data at any time.
These rights may be limited, for example, if you request deletion of information that the law requires us to keep or if there are overriding legitimate interests.
Rights:
- Right of access to your personal data.
- Right to request correction or deletion.
- Right to request limitation of processing.
- Right to object to the processing of your data.
- Right to data portability.
- Right to withdraw consent given.
To exercise any of these rights, you can contact us at info@tramasconsulting.com or by written request addressed to tramasconsulting.com, C. Pernaleros Bajo, 17, Albaicín, 18010 Granada, attention “Data Protection Department,” clearly indicating the request or right exercised as well as your full name and postal address, attaching a copy of your ID or a valid identity document to unequivocally identify you.
To whom do we communicate my data, who else has access to my data
tramasconsulting.com may communicate your data to comply with obligations to Public Administrations when required by current legislation, and, if applicable, also to other bodies such as Security Forces and Bodies, Judges, Public Prosecutors, Courts, Court of Auditors, or Ombudsman.
Similarly, third-party companies or professionals working with tramasconsulting.com (Accounting, Web Hosting Provider, Marketing Agencies, etc.) may access CLIENT personal data as necessary for service provision such as web access, communications through the web, contracting services, sending commercial information, legal obligations, and/or data collection.
Under no circumstances may these companies use your data for purposes other than those established in the data processing agreement signed with each of them.
Third parties processing your data:
Our web hosting provider (ZONADEWEB – Juan Vicente Navarro García), as provider of web hosting and email services, data transmission and storage through web and email, and as administrators of our Internet web systems, will access your data solely to resolve web hosting incidents, conduct email tests, perform updates, fix and review database errors, and other technical functions necessary to provide web hosting, domain registration, email, and other internet services properly.
Our Accounting service will access your data for proper invoice management, accounting, collections, payments, and other administrative functions.
To provide strictly necessary services for business operations, tramasconsulting.com also uses the following service providers under their respective privacy terms:
- Web platform: WordPress.Org
- WordPress theme platforms: Avada
- Tracking sources privacy on this site: Google (Analytics)
tramasconsulting.com, as data controller, will sign service contracts with third parties processing your data, who will act as Data Processors under the GDPR. These contracts will include instructions for data use, applicable security levels and measures, and guarantees for data use and deletion once the contracted service ends.
Other third parties with data access via Cookies: web analytics and social networks
We use the statistical tool Google Analytics. These services use “cookies” to collect information for web analytics and advertising services. More information can be found in our Cookies Policy.
Our website offers links and services related to various social networks (e.g., Facebook “Like” button). If you are a member of a social network and click on its link, the social network provider may link your profile data with your visit to that website.
Facebook: On pages of tramasconsulting.com offering Facebook content, Facebook uses “cookies” to select content shown in each area. All information about Facebook’s use of cookies is available here: http://www.facebook.com/help/cookies?ref_type=sitefooter. More information is in our Cookies Policy.
If the user shares any content from tramasconsulting.com portals on certain social networks, these sites may set cookies during their service registration. tramasconsulting.com has no control over the distribution and management of these cookies and recommends users review the privacy policies of those sites.
On tramasconsulting.com portals, apps, or other digital media, photos and video content from sites like YouTube, Instagram, and Flickr may be embedded. Such content is inserted on our websites, and those reference sites may have cookies. tramasconsulting.com has no control over those cookies and recommends reviewing the privacy policies of those websites.
You can access the privacy policies of social networks at any time and configure your profile to ensure privacy. We encourage you to review the terms of use before using them:
- Facebook: https://www.facebook.com/help/323540651073243/
- YouTube: http://www.google.es/intl/es/policies/privacy/
- Google Plus: http://www.google.es/intl/es/policies/privacy/
- Twitter: https://twitter.com/privacy
- Instagram: https://help.instagram.com/155833707900388
In any case, tramasconsulting.com commits to the following guarantees:
- Not to disclose data collected to third parties except for the purposes described in each data collection and applicable legal obligations.
- To use personal data exclusively for the indicated purposes.
- To delete the USER’s personal data, including the following deletion timelines: data will be kept as long as the relationship with the entity is maintained and the user does not request deletion; they will also be kept according to legally established deadlines.
Additionally, tramasconsulting.com informs users that any other data disclosure required will be communicated when mandated or authorized by applicable data protection laws, explicitly informing users about recipients, purpose, and nature of the disclosed data or requesting unequivocal, specific, and informed consent beforehand.
ACCEPTANCE, CONSENT, AND REVOCABILITY
The User declares to have been informed of the personal data protection conditions, accepting and consenting to the processing of such data by tramasconsulting.com for the purposes indicated in the legal notice.
As mentioned above, you may revoke your consent at any time, but without retroactive effect.
CHANGES TO THIS PRIVACY POLICY
tramasconsulting.com reserves the right to modify this policy to adapt it to legislative or jurisprudential updates as well as industry practices. In such cases, the provider will announce the changes on this page with reasonable notice before implementation.
